TALK INNOVATIONS CORP.
We provide Filipinos a simple way to engage and do business.
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The Talk app looks interesting, but what does it actually do?

TALK is a communications platform that optimizes direct voice conversations for safe, fast and direct transactions. TALK is all about BRANDS, PEOPLE, AND THINGS. We are your hotline to everyone.

How do I start talking to my favorite merchants on the Talk app?

1. Download the app -- you can visit talkinnovations.com and click the link to download
2. Create an account
3. Scroll through the list of merchants
4. Select your preferred store
5. Tap "Talk to Me!"

You are now ready to converse, inquire and order through Talk!

Why should I get the Talk app right this second?

Talk offers a direct voice communications between customers and merchants without the exchange of numbers, which helps eliminate unnecessary contact.

This restores the human connection and personalized service for each transaction, especially during the new normal.

Can your app capture my mobile number?

No. We value your data privacy, so your number will not be stored nor displayed to merchants.

However, you need to provide your mobile number upon registration. No worries, it's just for verification purposes.

I just wanted to see the store, but I'm not committed to buying yet. Oops! Will the merchant know I scanned their QR code?

No, the merchant will only be notified once you tap the “T” icon or the “Talk to Me!” button so you can converse, inquire or order conveniently.

How do these black and white pictures called QR codes work?

The Talk QR code works like other apps that use the QR code mechanism. The user needs to:
1. Download the Talk app
2. Create an account
3. Scan the QR code of your preferred merchant. Better yet, make use of the Community QR Code whenever applicable and see Talk's diverse categories!
4. Inquire, order, pay and receive your purchase.

I don't know where to eat, shop, or relax. It's so hard to choose. Does Talk have a directory?

TALK has an exciting feature wherein a specific location – also known as a COMMUNITY – can have a singular QR code.

Your app says I am not within the area of the store after scanning their awesome QR. What does this mean?

Since Talk is a location-based app, the QR will only display the merchant's storefront if you are within range (usually inside the 6-kilometer radius) of the business. If not, we'll let you know through a pop-up that tells you you're out of range at the moment.

I'm already at the restaurant. Can I dine-in? What if I want some takeout? How will do I do it?

We offer four transactions types for our Dining Category: dine-in, takeout, pick-up and delivery. Want to order in-store today? Dine-in or takeout using the steps below:
1. Tap “Talk to me!”
2. Inform the Talker of your preferred transaction type (dine-in or takeout)
3. Order
4. Confirm your order. If you're dining in, make sure to inform the food attendant of your table number and input it on the app as well.
5. Select a payment method
6. Pay and enjoy!

After payment, your order will be processed and prepared. You can follow up your order via Tap to Talk, and wait for the notification that says the order is ready for pick-up or delivery.

*You may also order by tapping your desired items on the menu.

What if I want to pick-up my order? Or schedule a delivery with the merchant? How will I do it?

We offer four transactions types for our Dining Category: dine-in, takeout, pick-up and delivery. Need your order picked up or delivered? Follow the steps below:
1. Tap "Talk to me!"
2. Inform the Talker of your preferred transaction type (pick-up or delivery)
3. Order
4. Confirm the order on the screen
5. Select a payment method
6. Pay and enjoy!

After payment, your order will be processed and prepared. You can follow up your order via Tap to Talk, and wait for the notification that says the order is ready for pick-up or delivery.

*You may also order by tapping your desired items on the menu.

How do I inform the merchant of my food preferences?

Need a specific way to prepare your favorite salad? Forgot to mention your severe nut allergy? Just tap the "T" icon so you can directly share important information with your merchant.

There is also a “special instructions” box within the ordering page, so you can conveniently type your request.

I accidentally ordered too much... or did I? What if I want to add more items? Can I change my order?

You can tap the “T” icon or the “Talk to Me” button to inform the merchant of a change in your order. However, this will depend on the status of your order or whether the store allows change in orders.

I'm hungry! How can I monitor my order? How do I know if it's being processed?

Once the payment is successful, orders are going to be processed right away, but you can check the estimated preparation time through your On-going tab. You will receive a pop-up notification once the merchant is ready to serve your order and once the order is completed -- meaning you're now enjoying you meal!

You can always follow up your orders through the "Talk to Me!" button any time.

My app crashed! What will happen to my order?

As long as there is already an order number, your order will still be processed even if you accidentally close the app.

Chill, it happens.

Can the store cancel my order?

Yes. The merchant can cancel your order for any of the following reasons:
(1) Customer’s discretion as long as order has not been placed. Otherwise, cancellation is no longer an option.
(2) Item/Food out of stock. Your merchant will contact you via Talk before cancelling the order so you can choose another available item.

If any concerns arise, just use the "Talk to Me!" button to receive transaction updates.

How can I pay for my orders?

Right now, we have three convenient options for payment:
1. Credit/Debit Card
2. Paymaya
3. GCash

What are your latest promos? What about sponsorships? Do you have partnership opportunities? I have a billion and one questions!

You may reach us through to the following channels:
Marketing inquiries and sponsorships: hello@talkinnovations.com
Recruitment inquiries: hr@talkinnovations.com
Merchant partnerships inquiries: talkbizdev@talkinnovations.com

Not sure where your inquiry falls? Just shoot us an email at talksupport@talkinnovations.com.

I have so many great things to say about Talk. Are you accepting comments, suggestions and feedback about your platform?

On our website, just click the “Talk to Us” tab via  https://www.talkinnovations.com/contact-us

You can also go to our social media accounts:
Facebook:  https://www.facebook.com/talkinnovations
Instagram: @talkph
LinkedIn:  https://www.linkedin.com/company/talkinnovationscorp/

Reach us directly through talksupport@talkinnovations.com.

I think I need some help. What are the operating hours of Talk's Customer Support?

We'd be glad to assist you from 9 AM to 9 PM on weekdays and from 9 AM to 6 PM on weekends. Just missed the closing? We'll get back to you within 24 hours. Sit tight!

Your company seems fun. How can I join the Talk Innovations family?

You may check  HERE  for job opportunities.

You can also like and follow us on our various social media accounts where you can find our job opportunities:
Facebook:  https://www.facebook.com/talkinnovations
Instagram:  https://www.instagram.com/talkph/
LinkedIn:  https://www.linkedin.com/company/talkinnovationscorp/

Or, send your resume to hr@talkinnovations.com and we can contact you should we have roles that require your skills and expertise.

I'm super interested in being a partner merchant. Can I get the Talk Business app on my phone as well?

Yes, just download the app labeled "Talk Business" on your Android through the Apple App Store, Google Play Store and Huawei App Gallery and start talking as our partner merchant! Make sure to register your business with us first so we can assist you.

Your company seems fun. How can I join the Talk Innovations family?

You may check  HERE  for job opportunities.

You can also like and follow us on our various social media accounts where you can find our job opportunities:
Facebook:  https://www.facebook.com/talkinnovations
Instagram:  https://www.instagram.com/talkph/
LinkedIn:  https://www.linkedin.com/company/talkinnovationscorp/

Or, send your resume to hr@talkinnovations.com and we can contact you should we have roles that require your skills and expertise.

The Talk app looks interesting, but what does it actually do?

TALK is a communications platform that optimizes direct voice conversations for safe, fast and direct transactions. TALK is all about BRANDS, PEOPLE, AND THINGS. We are your hotline to everyone.

How do I start talking to my favorite merchants on the Talk app?

1. Download the app -- you can visit talkinnovations.com and click the link to download
2. Create an account
3. Scroll through the list of merchants
4. Select your preferred store
5. Tap "Talk to Me!"

You are now ready to converse, inquire and order through Talk!

Can your app capture my mobile number?

No. We value your data privacy, so your number will not be stored nor displayed to merchants.

However, you need to provide your mobile number upon registration. No worries, it's just for verification purposes.

How do these black and white pictures called QR codes work?

The Talk QR code works like other apps that use the QR code mechanism. The user needs to:
1. Download the Talk app
2. Create an account
3. Scan the QR code of your preferred merchant. Better yet, make use of the Community QR Code whenever applicable and see Talk's diverse categories!
4. Inquire, order, pay and receive your purchase.

I don't know where to eat, shop, or relax. It's so hard to choose. Does Talk have a directory?

TALK has an exciting feature wherein a specific location – also known as a COMMUNITY – can have a singular QR code.

Why should I get the Talk app right this second?

Talk offers a direct voice communications between customers and merchants without the exchange of numbers, which helps eliminate unnecessary contact.

This restores the human connection and personalized service for each transaction, especially during the new normal.

I just wanted to see the store, but I'm not committed to buying yet. Oops! Will the merchant know I scanned their QR code?

No, the merchant will only be notified once you tap the “T” icon or the “Talk to Me!” button so you can converse, inquire or order conveniently.

Your app says I am not within the area of the store after scanning their awesome QR. What does this mean?

Since Talk is a location-based app, the QR will only display the merchant's storefront if you are within range (usually inside the 6-kilometer radius) of the business. If not, we'll let you know through a pop-up that tells you you're out of range at the moment.

I'm already at the restaurant. Can I dine-in? What if I want some takeout? How will do I do it?

We offer four transactions types for our Dining Category: dine-in, takeout, pick-up and delivery. Want to order in-store today? Dine-in or takeout using the steps below:
1. Tap “Talk to me!”
2. Inform the Talker of your preferred transaction type (dine-in or takeout)
3. Order
4. Confirm your order. If you're dining in, make sure to inform the food attendant of your table number and input it on the app as well.
5. Select a payment method
6. Pay and enjoy!

After payment, your order will be processed and prepared. You can follow up your order via Tap to Talk, and wait for the notification that says the order is ready for pick-up or delivery.

*You may also order by tapping your desired items on the menu.

What if I want to pick-up my order? Or schedule a delivery with the merchant? How will I do it?

We offer four transactions types for our Dining Category: dine-in, takeout, pick-up and delivery. Need your order picked up or delivered? Follow the steps below:
1. Tap "Talk to me!"
2. Inform the Talker of your preferred transaction type (pick-up or delivery)
3. Order
4. Confirm the order on the screen
5. Select a payment method
6. Pay and enjoy!

After payment, your order will be processed and prepared. You can follow up your order via Tap to Talk, and wait for the notification that says the order is ready for pick-up or delivery.

*You may also order by tapping your desired items on the menu.

How do I inform the merchant of my food preferences?

Need a specific way to prepare your favorite salad? Forgot to mention your severe nut allergy? Just tap the "T" icon so you can directly share important information with your merchant.

There is also a “special instructions” box within the ordering page, so you can conveniently type your request.

I accidentally ordered too much... or did I? What if I want to add more items? Can I change my order?

You can tap the “T” icon or the “Talk to Me” button to inform the merchant of a change in your order. However, this will depend on the status of your order or whether the store allows change in orders.

I'm hungry! How can I monitor my order? How do I know if it's being processed?

Once the payment is successful, orders are going to be processed right away, but you can check the estimated preparation time through your On-going tab. You will receive a pop-up notification once the merchant is ready to serve your order and once the order is completed -- meaning you're now enjoying you meal!

You can always follow up your orders through the "Talk to Me!" button any time.

My app crashed! What will happen to my order?

As long as there is already an order number, your order will still be processed even if you accidentally close the app.

Chill, it happens.

Can the store cancel my order?

Yes. The merchant can cancel your order for any of the following reasons:
(1) Customer’s discretion as long as order has not been placed. Otherwise, cancellation is no longer an option.
(2) Item/Food out of stock. Your merchant will contact you via Talk before cancelling the order so you can choose another available item.

If any concerns arise, just use the "Talk to Me!" button to receive transaction updates.

How can I pay for my orders?

Right now, we have three convenient options for payment:
1. Credit/Debit Card
2. Paymaya
3. GCash

What are your latest promos? What about sponsorships? Do you have partnership opportunities? I have a billion and one questions!

You may reach us through to the following channels:
Marketing inquiries and sponsorships: hello@talkinnovations.com
Recruitment inquiries: hr@talkinnovations.com
Merchant partnerships inquiries: talkbizdev@talkinnovations.com

Not sure where your inquiry falls? Just shoot us an email at talksupport@talkinnovations.com.

I have so many great things to say about Talk. Are you accepting comments, suggestions and feedback about your platform?

On our website, just click the “Talk to Us” tab via  https://www.talkinnovations.com/contact-us

You can also go to our social media accounts:
Facebook:  https://www.facebook.com/talkinnovations
Instagram: @talkph
LinkedIn:  https://www.linkedin.com/company/talkinnovationscorp/

Reach us directly through talksupport@talkinnovations.com.

I'm super interested in being a partner merchant. Can I get the Talk Business app on my phone as well?

Yes, just download the app labeled "Talk Business" on your Android through the Google Play Store and Huawei App Gallery and start talking as our partner merchant! Make sure to register your business with us first so we can assist you.

Soon, we'll be available on your Apple devices, too. Did we mention our app is free and fresh on the market?

I think I need some help. What are the operating hours of Talk's Customer Support?

We'd be glad to assist you from 9 AM to 9 PM on weekdays and from 9 AM to 6 PM on weekends. Just missed the closing? We'll get back to you within 24 hours. Sit tight!

Start with the customer – find out what they want and give it to them.

Start with the customer – find out what they want and give it to them.

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